Google has added a section called “Updates from customers” to the Google business profile entries in the Google Maps user interface. This seems to show some recent reviews from Google Local Guides and this could be an issue for some businesses where Google might highlight a review that your customers might not see. Thibault Adda […]
This post was contributed by the team at Good morning. The Lunar New Year, also known as Chinese New Year, is fast approaching. Ordinarily, billions of people would return home to celebrate with their extended families, with festivals, dragon lion dances, firecrackers and red bags. But like the previous two years, 2022 is not a […]
Meeting Your Customer Day occurs on the third Thursday of every quarter (January, April, July, October) and is a great reminder to reach out to your customers and let them know how important they are to you. Contact with your customers creates trust and shows that you value their business. Now it’s easier than ever […]
Google is the world’s most-visited website. The site currently holds more than 92% of search engine market share. Creating a Google Business Profile (formerly known as Google My Business) is an important way to attract new customers to your business through Google search and Maps. Bonus: Get the free template to easily craft a detailed […]
What if you could easily import your WooCommerce product lists into your emails with just a few clicks? And what if you could personalize these entries so customers see products that they want to see? ActiveCampaigns advanced eCommerce functions You can go beyond first-selling with the tools you need to turn one-time buyers into brand […]
Chatbots have a negative impact on the company’s image when customers are angry or stressed, so a current Journal of Marketing study. Still, the use of artificial intelligence in marketing sectors is increasing as companies invest more in improving the user experience. As a result, the Use of chatbots has become a very common practicewith […]
It goes without saying that you should try to satisfy your customers. But today’s consumers are informed, and keeping them satisfied won’t keep them loyal. Now read that last line again. To build a true community of brand advocates and drive long-term growth, you have to do more. You have to delight them. Unfortunately, while […]
This article is a round-up of Growth Decoded, a show that explores the relationship between customer experience and business growth, one topic at a time. to register here and conquer the customer experience! What is site tracking? Site tracking is a feature that connects your marketing and sales promotions with the activity of your contacts […]
This post was written by Steve Rosenbaum, founder of Impeccable follow-up, an ActiveCampaign reseller agency. When the COVID lockdown was lifted, John and Windy Zabojnik faced many challenges for their boys Texas Cryoworks & Wellness Center Companies. How would you make your clients feel safe during their appointments? How do you convey to your customers […]
It is clear that traditional advertising methods are no longer the best way to reach customers. Actually only 56% of Americans report that they are watching cable TV this year – a 20% decrease since 2015. Instead, social media is a powerful tool for getting your brand out there to the largest audience. Social media […]