Tag Archives: Customer

Poor Buyer Expertise Makes Social Commerce Unpopular Among Customers

It’s well known that social media has been part of the purchase path of most consumers for a while now. More than half of millennials and Gen Z have social media influence when shopping, according to research. Gen Z has even used TikTok more than Google to search for things. So, it’s not surprising that […]

What to Do When Buyer Spending Is Slowing Down

Opinions expressed by Entrepreneur contributors are their own. Finding that your buyers are taking longer to make their decisions and that your deals are taking longer to close? A new Demand Gen study confirms this B2B buying trend: Fifty-five percent of buyers report that their purchasing timelines have grown — with 1 in 5 reporting […]

25 ecommerce techniques to spice up gross sales and buyer engagement

E-commerce is 1 of the most powerful and fastest-growing industries in the world today. It is predicted that 95% of sales will occur online by 2040. NielsenIQ data shows that 67% of all consumers report changing the way they shop due to COVID-19, and this figure is poised for further growth. The move to online […]

6 Sorts of Buyer Loyalty Packages to Assist Develop Your Small Enterprise [Infographic]

Are you looking for ideas for a customer loyalty program? Want to learn the different ways you can reward your best clients? The team from rush share their customer loyalty program tips in this infographic. They break things down as follows: reward points VIP privilege Tiered programs Omnichannel programs cashback Hybrid Check out the infographic […]

Customer Journey and Email Advertising and marketing

You probably have an ideal journey for customers in mind—they see your brand, love what you have to offer, make a purchase, and keep coming back for more. But the reality isn’t usually that linear. That’s where the customer journey can help. It tracks the path of your customers actually take as they interact with […]

Amazon Information Lawsuits In opposition to Fake Reviewers. How Can They Impression Buyer Expertise?

I bet that like me, you’ve already taken a few minutes of your time to read reviews about a particular product you were looking to buy. And I’m sure you’ve already been frustrated, even with great reviews. This can happen because of fake review. Generally speaking, they are false perceptions about an item, made with […]

4 Advantages of Utilizing a Multilingual Chatbot to Personalize Customer Experiences

The film Lost in Translation is not only a cult favorite from 2003, but it is also a very real experience that retailers want to avoid when communicating with customers at all costs. This is true of in-person interactions but it is also true online, where brands are seeing their eCommerce business grow and where […]

The Full Information To Customer Experience Administration (CXM)

From visiting your site or reading an email to making a purchase, your customer goes through a long journey before they’re ready to buy. Don’t you wish you could interact with them consistently every step of the way? A map showing various steps of a customer journey Thankfully, it’s possible with customer experience management (CXM). […]

ActiveCampaign Cell App: Make memorable buyer experiences on the go

What if you could manage your campaigns from your phone? Sometimes you’re not at your desk. And you don’t always want to fire up your computer just to check the performance of your last email. With the ActiveCampaign mobile app, you can work when (and where) you want, so you never miss anything important. You […]

The Full Information To Customer Experience Administration (CXM)

From visiting your site or reading an email to making a purchase, your customer goes through a long journey before they’re ready to buy. Don’t you wish you could interact with them consistently every step of the way? A map showing various steps of a customer journey Thankfully, it’s possible with customer experience management (CXM). […]