This post was written by Bryce Christiansen from. contributed PlusThis. Tell me if you have experienced this situation before. You are on Facebook and an entrepreneur from one of your Facebook groups posts a sophisticated example of a tactic that he would like to implement with ActiveCampaign. You need a system to communicate with another […]
If you have already worked in the customer experience and customer support industry or are looking to do so in the future, then do not miss this opportunity. 5CA is a customer experience provider operating globally with remote workers around the world. The company was founded in the Netherlands in 1988 and has since expanded […]
In theory, everyone agrees that the likelihood of success for any business is greater when it works on its customer retention. However, it is common to see companies paying little attention to the analysis of their churn rate. Have you been closely monitoring your business’ cancellation rates? Do you know what strategies can be used […]
Email is usually one of the first channels companies use to communicate with their customers. It’s a reliable, effective, and secure way to share both transactional and marketing messages. But the average person only checks their personal email two hours a daywhich means they may miss out on your brand’s time sensitive offers and messages. […]
I recently bought a new cell phone. My customer journey was pretty normal. I researched different devices, watched some product videos for each model, read a ton of reviews, and compared prices. Throughout the funnel, of course, I was the target of some pretty aggressive remarketing from the various websites I visited. In most cases, […]
In the case of advertising, the quantity 5 appears to pop up rather a lot. For instance, you’ve bought the 5 Ps of Advertising and marketing, in any other case often called the Advertising and marketing Combine. In keeping with Harvard Enterprise Assessment, there are 5 advertising “superpowers”. Wish to know the key to higher […]
Opinions expressed by Entrepreneur contributors are their very own. It is no secret that profitable firms are those with happy clients. However whereas many executives declare to know the significance of buyer expertise (CX), it usually falls by the wayside as assets are channeled into product improvement. But as we wrestle with a worldwide recession, […]