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Work From Home
5CA presents distant buyer expertise jobs everywhere in the world
22
Sep
Sep
If you have already worked in the customer experience and customer support industry or are looking to do so in the future, then do not miss this opportunity.
5CA is a customer experience provider operating globally with remote workers around the world. The company was founded in the Netherlands in 1988 and has since expanded to other regions. You are one of the companies that has experimented with the work from home model and had great success.
Here are the different types of services 5CA offers its customers:
- Outsourced customer support
- VIP player support
- Pre-sales support services
Some of their most noticeable customers are AMD, Epic Games, Bang & Olufson, and Vendo. Your workforce is made up of teams spread across multiple areas including customer support, finance and human resources, quality assurance, data analytics, marketing and sales, etc.
Can I apply to be a Remote Customer Support Professional?
Yes absolutely! In fact, they have remote customer support expert posts year round. Before you apply, however, you should check out theirs Interview questions and experiences of other candidates. It is best if you have previously worked in customer care for a good company. But even if you are a complete newbie, you can still apply and take advantage of your opportunities.
5CA often hires professionals in the following areas:
- Customer service representative (chat, email, phone)
- Gaming support agents
- Remote agents for businesses
If you are into games, this experience would be a plus for your application. 5CA has many clients in the gaming industry and often hires professionals to provide support services for their games.
However, not all 5CA customers are affiliated with the gambling industry. There are also some corporate customers who need enterprise customer support agents for their teams.
How to apply
The application process is very simple and intuitive. Once you apply for a position that suits you best, their team will contact you within a month if you are shortlisted.
The best thing about their career portal is that you can filter the vacancies by “remote” and “office” positions. You can also filter by Department to ensure that only the opportunities that are most relevant to you are shown.
Have you had enough of reading and want to apply? Here is the link
Share your experience with 5CA in the comments section below.
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