Google has updated its Local Service Ads reviews dispute form. The update clarifies that the form should be used for reviews on Local Service Ads and not to handle reviews through Google Business Profiles. Mike Blumenthal noticed this change and posted about it on Twitter. He wrote, “Google LSA has updated the LSA Dispute Customer […]
I’ve wanted to work for myself for as long as I can remember. So, fresh out of college, I decided to start my own copywriting business. I kept my marketing simple at first, putting all the work I’ve ever done into a Google doc portfolio and posting the link on Facebook groups whenever someone mentioned […]
There has been some chatter within the local SEO community over the weekend that reviews are going missing from within Google Local Service Ads listings. Some say Google is cleaning up fake reviews or reviews that are against its guidelines, some are saying there is some sort of bug. It is not clear exactly what […]
Google sent out mass policy violation notices to some Local Service Ads advertisers. The notice is being sent via email and the subject line reads, “Your account has policy violations that need to be resolved.” Google is giving these advertisers until June 12th to resolve the issue. It is unclear if this notice was a […]
How often have you heard about the importance of “improving customer experience”? It sounds redundant and intuitive until you actually have to do it. Optimizing your customer service is crucial whether you’re a small business owner or a large enterprise. This article will provide an in-depth analysis of the best customer service software available in […]
Social media customer service is the practice of using social tools to resolve customer questions or concerns. Social customer support is highly effective because it allows customers to reach your team on the platforms they already use. That’s right: if you really want to offer best-in-class support to your audience, you’ve got to offer more […]
the consumer experience is fundamental to the success of companies, and understanding their behavior is essential to ensure that they meet customer expectations. However, in recent years, there has been a significant increase in consumer dissatisfaction with products and services provided by companies, even resulting in a desire for revenge on the part of customers. […]
Customer Service refers to the company’s direct interaction with its customers, assisting them before or after their purchase. Simply put, customer services help solve problems or answer queries a customer might have. Here, in this guide we are going to talk about remote customer service jobs. Why traditional customer service jobs suck Customer services is […]
Gary Illyes from Google loves posting his PSAs on Mastodon. His next PSA is that if you are using a CDN or cloud hosting service, then make sure to test up a routine test to ensure that the service is not blocking Googlebot or other search engine crawlers that you want to crawl and index […]
Google is testing various headlines for the Local Service Ads. Two of them show the “Ads” label and one does not, while they all test different headlines for the ad listings. This was spotted by Len who posted this screenshot on Twitter: “See plumbers” versus “Here are plumbers” versus “50+ plumbers nearby” – I bet […]