Published: 17 November 2022 Updated: 17 November 2022 It’s going to give you the greatest experience because it’s been recorded binaurally, which means the sound is actually 3D; it surrounds your head, you feel as though you’re in the snow with Will. And I think this is highly appropriate to the sensory world that Susan […]
Customer Service can be a tough and taxing field to get into – that is, in the traditional way. From having a constant smile on your face when dealing with difficult customers to picking up calls and listening to customers; customer service is not for everyone. However, there are other, better options for working in […]
Circa 1935: American actor Groucho Marston (1890 – 1977), wearing his distinctive glasses and mustache. … [+](Photo by John Kobal Foundation/Getty Images). Getty Images Groucho Marx, a comedian, may have said, according to long-standing rumors that he doesn’t wish to be a member of any club which would consider me a member. Although self-deprecating and […]
Google may have removed the license number from business details in the Local Service Ads. I checked a number of LSAs and noticed that Google will say if a business passed the license check or not but not list the license number anymore. Curtis Boyd first spotted this and posted about this on Twitter, and […]
Google Local Service Ads is testing and may eventually launch a new user interface to allow businesses and advertisers to exclude their ads from showing in certain areas. Ben Fisher spotted this one and posted a screenshot of this on Twitter. Ben said “LSA may roll out the ability to exclude service areas with this […]
Google’s Local Service Ads are supposed to be screened, guaranteed, and reviewed by someone contracted by Google. But supposedly, the reviews in many Local Service Ads are filled with fake reviews. As we covered earlier today, Google is now showing three local services ads on mobile, instead of two. Part of that tweet from Len […]
Are you sick of answering the same questions over and over again? Are you sick of answering the same questions over and over again? Are you sick of answering… Just kidding. We’ll stop. You already know how irritating it is to answer repeat questions. You can save yourself the headache by automating your customer service […]
Imagine you’ve come across a new phone case you like and buy it. You’re so happy with the new case that you review it online and recommend it to a friend. Unfortunately, your phone case cracks a few days later. “No problem,” you think, “I’ll just return it.” But when you return the case, the […]
WhatsApp customer service is an important component of any brand’s social customer care strategy. Companies using WhatsApp for customer service can offer everything — Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Why use WhatsApp for customer service WhatsApp […]
Ben Fisher spotted an update to the Google Local Service Ads help docs around the review and approval process for businesses. Google Added section That says companies can require their “own dedicated background checking partner” to do the verification. The newly added paragraph reads: “Companies that have their own dedicated background checking partner and process […]