the consumer experience is fundamental to the success of companies, and understanding their behavior is essential to ensure that they meet customer expectations. However, in recent years, there has been a significant increase in consumer dissatisfaction with products and services provided by companies, even resulting in a desire for revenge on the part of customers. […]
Tag Archives: Revenge
If you find yourself telling Netflix, ‘yes, I’m still here,’ or doomscrolling until 3 am, you might be guilty of revenge bedtime procrastination. Aka staying up late even though you know you need more sleep. The term has become hugely popular over the last couple of years. And it might be the reason you need […]