Confirmations provide reassurance that reality lives up to your expectations. Think about how essential confirmations are in your everyday life. Imagine you book your dream reception venue for Saturday evening after your wedding. Months later, you find out your reservation is for Sunday—and the venue has no availability on the Saturday evening of your wedding. […]
Google has added a disclaimer to the appointment provider links that you find in the Google Search local panel and in the Google Maps business listings. The disclaimer partially reads under the “about these providers,” adding “providers are listed in random order.” It continues to say “however, if the business has specified a preferred provider, […]
Google Maps and local panels have shown booking, appointment, reservation, and other ordering solutions from third parties for many years. And while we have a way to opt out, it is still causing a lot of confusion and frustration for these small businesses. We covered this issue years ago with restaurants not wanting orders to […]
If your business relies on appointments or reservations, you know how vital it is for customers to show up at the scheduled time. No-shows are a huge pain point for appointment-based services and can end up costing the business money and time. That’s why using email for appointment scheduling is so beneficial: it creates a […]
Google Business Profile manager seems to have removed the ability to modify or add a new appointment link to your business profile in Google Maps and Google Search. It is unclear if this is a bug or a feature Google is intentionally removing. Reports of this first came in via the Local Search Forum from […]