WhatsApp customer service is an important component of any brand’s social customer care strategy. Companies using WhatsApp for customer service can offer everything — Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Why use WhatsApp for customer service WhatsApp […]
Meta wants to help businesses stay connected with employees, many of whom are now working remotely, by adding a new one WhatsApp integration into its workplace platform that will Allow companies to share posts from Workplace via WhatsApp. As you can see in this example, the integration provides another way to share internal updates from […]
Recently the XDA developer Portal identified mentions related to “communities” in the internal files of the new Whatsapp beta version. Source: XDA developer Shortly afterwards the WABetaInfo The website had access to screenshots that further substantiate the previous discovery: Source: WAbetainfo What is ahead In this article, we’re going to talk about what to expect […]
Facebook wants to expand WhatsApp’s privacy options even further by giving users the ability to encrypt your message backups It also adds another layer of security to your private WhatsApp communications. Currently, all WhatsApp messages are end-to-end encrypted by default, which has become a key value proposition for the app given growing concerns about digital […]