Tag Archives: Onboarding

Buyer Onboarding Suggestions for ISVs

If you are an independent software vendor (ISV) that integrates your communication platform with SendGrid APIsthis post is for you. Enabling many customers to operate email programs concurrently is a complex task and you are in good hands with Twilio SendGrid. Our experience working with some of the world’s largest volume ISVs has taught us […]

Is It Higher To Onboard Teammates Collectively Or Stagger Onboarding?

We’ve done a lot of hiring over the years and one of the questions we’ve asked ourselves has been: is better to have new Buffer teammates who will be on the same team start at the same time or to stagger their start dates ? We’re a relatively small team and since we’ve been actively […]

We Included Every Member of This Group of their New Teammate’s Onboarding, Right here’s Why

In 2021, we geared up for our first hiring push in the Customer Advocacy team (our customer support team) for quite a while. Due to strategy and personnel changes, we would need to hire five new Advocates throughout the year, which is more than we’d hired in any year since 2016. Between hiring and other […]