Tag Archives: Experience

New Yahoo Search Expertise Could Launch As Quickly As January 2024

The new Yahoo Search experience may launch as soon as a few months from now. Brian Provost, the Senior VP and General Manager of Yahoo Search, said the new Yahoo Search experience will be launching in the very early days of 2024. I believe what may launch first is more of a redesign and rebranding […]

5 Steps to Conduct a Customer Expertise Audit to Scale back CX Friction

There are many reasons why a customer may choose you over a competitor. Quality and price are contributing factors. But they’ll stick with you if you give them a great experience. That means a frictionless purchase, delivery, and after-sales process. It also means effective targeted marketing. How do you know if you’re providing an experience […]

Google Search Generative Experience Expands To More Countries & Provides New Options

Google announced it has expanded the Search Generative Experience beta to 120 or so countries and territories and four new languages. Google also added new follow-up questions, AI-powered translation help and more interactive definitions in AI-powered overviews. 120 Countries & 4 New Languages Google expanded SGE to 120 countries and territories, so now it works […]

Google Search Console Updates Page Experience Overview Display screen

Google seems to have redesigned the page experience overview report within Google Search Console. The overview screen now looks more like a basic informational screen with a lot less data on it than the original version. This is part of the page experience report changes that we were expecting. Here is a screenshot of the […]

Google Search Generative Experience Exhibiting Recipe Data

The new Google Search, the Google Search Generative Experience, now shows AI-generated answers for recipe queries. I am told it did not show in early releases of SGE but sometime in the past several days Google SGE started to show for recipe queries. Brendan OConnell posted about this on X saying, “Interesting, also noticed that […]

Google Search Generative Experience AI Reply With Bolded Text & New Links

Google seems to be bolding text within the Google Search Generative Experience AI answer snapshot when that text matches part or all of the query. Google does this with the normal search result snippets and now seems to be doing it here, in the new Google SGE. This was spotted by Khushal Bherwani who posted […]

Google Search Generative Experience Now Can Create Images & Textual content

Google has upgraded its Search Generative Experience to create images and text, not just give you answers and show you images or content from others. Google said SGE can now help with “creating an image that can bring an idea to life, or getting help on a written draft when you need a starting point.” […]

Google Testing Lite Model Of Search Generative Experience

Google is testing a lightweight version of the Search Generative Experience. This version shows a more subtle AI-generated answer box, without all the color and with just a few lines, which you can then expand to see more. Glenn Gabe spotted this over the weekend and posted some examples on X. Glenn wrote, “SGE continues […]

Google Rolls Out Updates To The Search Generative Experience

Google has rolled out some updates to the Search Generative Experience (SGE) the company announced on its blog. One update is that SGE should now respond with higher-quality, more accurate responses, the second update is to write responses on sensitive topics based on Google’s quality and safety principles. Google also released the about this result […]

Google Search Generative Experience Testing New AI-Generative Snapshot Design

Google is testing a new design and layout for the Google Search Generative Experience AI-generated snapshot answer. The new design bakes the AI answer into the more traditional user interface as opposed to the more colorful interface you expect from the SGE results. This user interface test was spotted by Aleyda Solis, she posted this […]