From visiting your site or reading an email to making a purchase, your customer goes through a long journey before they’re ready to buy. Don’t you wish you could interact with them consistently every step of the way? A map showing various steps of a customer journey Thankfully, it’s possible with customer experience management (CXM). […]
Tag Archives: CXM
From visiting your site or reading an email to making a purchase, your customer goes through a long journey before they’re ready to buy. Don’t you wish you could interact with them consistently every step of the way? A map showing various steps of a customer journey Thankfully, it’s possible with customer experience management (CXM). […]