Witnessing a crisis unfold on social media can often feel like observing a storm from the comfort of your home; there’s a profound sense of relief in being safe indoors, yet it’s hard not to feel concerned for those who aren’t, hoping they are well-prepared. While some individuals might be taught crisis management theory at […]
This week, Amazon communicated to stakeholders that one of its social impact programs, the AmazonSmile programwhich supports nonprofit organizations by donating a percentage of shoppers’ purchase value, will be closing soon. The company justified the decision by stating that the program’s impact did not grow as expected after 10 years, and that, “with so many […]
Time moves at a different pace on social media. One minute, your brand is a beloved internet meme. The next, you’re the target of some blazing online ire. Because no matter how careful and cautious you are with your content, a social media crisis always has the potential to strike. Luckily, a social media crisis […]
It is 2am and I’m lying awake in bed, cursing everyone. Politicians, people on the Tube, work colleagues, friends, my husband, influencers – even crisp-makers who no longer make my favourite flavour, they all come under my wrath. Anger and rage has become a go-to, a surprise to the woman who has spent a lifetime […]
Russia’s invasion into Ukraine has caused global angst, putting the military super powers of the world at odds once again, and potentially forcing an intervention that could lead to one of the biggest conflicts in decades. And unlike similar incidents in times past, this battle is playing out in the age of social media, with […]
Home business magazine online By JoshWilson No one wants to think that they will ever face a crisis in their business when making the plan for their startup. However, statistics show that between 2014 and 2019, 69% of business leaders experienced at least one business crisis, with many experiencing more than one during that time. […]
AFP via Getty Images Meta and Mark Zuckerberg have a 6-letter problem. It’s easy to spell: Ti-k-to-k. TikTok has become the Hot Thing in Tech and has amassed a million-plus users. It is now threatening Zuckerberg’s social media networks. He admitted as much several times in a call with Wall Street analysts earlier this week […]
Love it or hate it, social media is where you need to be these days. Not only is it an open forum, placing you right where your customers hang out, but it’s also a way to interact with them on a more personal level. Yet, it also comes with a major disadvantage: you can’t control […]
For the company founded by Mark Zuckerberg, things weren’t going well anyway. But it’s getting worse. As Facebook tries to tackle a huge crisis that ranges from complaints of exposing people to mental health problems to endangering democracies, its users are getting tired. Even after renaming to Meta (in a seemingly suspicious attempt to change […]